© 2017 Angelhaus Assisted Living & Memory Care. All Rights Reserved.

FAQs

If you are considering moving your loved one to a Memory Care Assisted Living Facility, we understand it can be a difficult decision and we are here to guide you through the process and answer all your questions.

We have prepared a few Q's & A's in this page, but feel free to contact us anytime.

Do you have staff on site 24 hours a day?

Answer: Yes we have staff on site 24 hours a day.


Is the monthly payment all-inclusive? What is all included?

Answer: Yes. Residents receive a tailor made care plan and all utilities for one monthly fee. Please contact us by phone or email to provide you with more information, but you can view a summarized list of services provided: CLICK HERE.


What kind of activities do you offer your residents?

Answer: We have a monthly calendar full of options. We have musical entertainment, ice cream socials, games, parties, religious activities and so much more!


How do you differ from other retirement, residential care, nursing homes and assisted living homes?

Answer: Angelhaus was created to bridge the gap between residential care and skilled care, which allows us to provide certain services and a level of care that is not available in most assisted living homes. Angelhaus is the first Assisted Living Facility in South Dakota which is authorized and certified by the Department of Health to offer certain optional services like Diabetes Management, Dining Assistance, Two person transfers and more. Please contact us if you wish to receive more information about these services.

Can my loved one stay at Angelhaus for the rest of his/her life?

Answer: Yes! Our purpose is to offer our residents a permanent, cozy home enviroment. Only under certain very special situations we could be forced to move them (for example to safeguard the safety of all our residents, or if they require a level of care beyond ours). We offer hospice care too.

Can you transport residents to doctors, church, dentist and more?

Answer: Yes, we schedule transport for our residents every day. This service is free to our residents.


How do I reserve an room?

Answer: All you have to do is put down a $500 deposit.

Which one of your two locations is the best for my loved one?

Answer: Depending on the level of care that your loved one requires, is the location we would assign. Our nurse would do an assesment to determine this.


How do I know what level of care my loved one needs?

Answer: Our Director of Nursing will complete an assessment prior to your loved one moving in. This assessment is important because this helps us prepare for the arrival of new residents so we can put together a personalized care plan for your loved one (in coordination with pharmacies & your physician).

What is Veterans Benefits?

Answer: Veterans or widows of veterans can qualify to receive the "Aid and Attendance" benefits from the Veterans Administration, so be sure to contact your local VA representative. Find more information about this and other financing options by clicking HERE.


Do you have an outdoor area that residents can enjoy?

Answer: Yes! We have a courtyard with a gazebo so they can enjoy a sunny day. Sometimes we do some gardening activities too!

Are there visiting hours?

Answer: No. We have an open-door policy. Family and friends are welcome and encouraged to visit at any time, unless you specify otherwise.
 

Are your doors locked? I’ am concerned about people who have no business being there.

Answer: You don’t have to worry about this. Our doors are always locked. Our front doors are open but protected by a code when staff is here. The main doors are locked as soon as it gets dark. Family members are given the access code to the building so they can come in, and there is always staff to greet you during locked hours.


Do you have an Admission Policy?

Answer: Our services are available to patients as prescribed by the physician or outlined in the care plan. When making the admission decision, we will admit and treat all persons without regard to race, color, creed, national origin, ancestry, religion, sex, age, marital status or sexual preference. Each admission will be considered on an individual basis to determine whether the facility can meet the patient’s needs without jeopardizing the safety of other patients.

Frequently Asked

Questions

We offer some quick answers to the most common questions

but you are welcome to contact us if you don't find the answer here.